Frequently Asked Questions

Your guide to beauty and effortless shopping at BEAUEYE.

How long does shipping take within the US?

Standard shipping typically takes 3-7 business days, while expedited options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.

Are BEAUEYE products cruelty-free?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.

Are your products safe for sensitive skin?

Our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test or reviewing the full ingredient list if you have specific allergies.